Connect your own domain
Use an address like www.yourcompany.com instead of the free address. You add one record to your domain's DNS and Micronuage takes care of the security certificate.
Plans and requirements
Connecting your own domain is available on the Starter, Pro and Business plans. The domain must be registered in your name with a registrar of your choice: Micronuage doesn't sell domains.
- Publish the project. The domain only shows the site after publishing.
- Have access to the dashboard where the domain's DNS is managed: your registrar or a DNS service you already use.
- Choose the address. We recommend the
wwwone (for examplewww.yourcompany.com), which works with every DNS provider.
Connect it step by step
Open the project's domain panel
In template projects: More → Domains (or click the project name and choose Domains). In code projects: the Domain button at the top of the editor.
Under Your own domain, type the domain and click Connect
Type just the address, like
www.yourcompany.com. You don't needhttps://.Copy the target address shown in the panel
It's the exact value your domain must point to. Always use the one the panel shows.
Create the record at your DNS provider
See the table below for which record type to use.
Come back and click Verify connection
If the record can't be found yet, the panel tells you. DNS changes can take from a few minutes to a few hours to take effect.
Follow along with Refresh status
After verification, the hosting provider prepares the security certificate. Click Refresh status now and then until it shows Live.
The DNS records
| Address you want to use | Record type | Name | Value |
|---|---|---|---|
www.yourcompany.com | CNAME | www | The target address shown in the panel |
shop.yourcompany.com | CNAME | shop | The target address shown in the panel |
yourcompany.com (no www) | ALIAS or ANAME | @ or blank, depending on the provider | The same target address |
Important.The root domain (without www) can't hold a CNAME, by a rule of DNS itself. If your provider offers neither ALIAS nor ANAME, connect the www address.
What each status means
| Status | What's happening |
|---|---|
| Not connected yet | The domain was added, but the DNS record hasn't been confirmed. Create the record and click Verify connection. |
| Verifying DNS | The record was found and the domain was handed to the hosting provider, which is checking everything. |
| Connected — issuing certificate | The hosting provider accepted the domain and is setting up https. On the Domains page it shows as Connecting. |
| Issuing certificate | The security certificate is being created. |
| Live | The site answers at your domain, with https. |
| Error | The hosting provider couldn't finish. See Domain troubleshooting. |
Security certificate (SSL)
The certificate that gives the address https and the browser's padlock is issued automatically by the hosting provider, at no cost. You don't need to buy or install anything.
With or without www
Each project connects one domain of its own at a time. If you connect the www address, people who type the address without www won't reach the site unless your provider sends one to the other. Many registrars offer that redirect (sometimes called forwarding): set it up to send yourcompany.com to www.yourcompany.com.
Frequently asked questions
Can I use the same domain on two projects?
No. A domain can only be connected to one Micronuage site. To move it, click Remove on the current project and connect the domain on the other one.
How do I change or remove the domain?
In the domain panel, click Remove. The site stays at the free address, and you can connect another domain.
Who can connect a domain?
Owners, admins and editors. Members with the Viewer role can't connect or remove domains.
Will my domain's email stop working?
No, as long as you only create the record shown and don't change the MX records, which handle email.
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